CHRO (Chief Human Resource Officer) - Resume Example & Template

Resume of CHRO (Chief Human Resource Officer) in Text Format

KALPANA SINGH

Phone: 9953776253 | Email: info@getsetresumes.com | LinkedIn: linkedin.com/company/getsetresumes

Chief Human Resource Officer (CHRO) - leveraging 15+ years of experience

Strategic Chief Human Resource Officer with 15+ years of progressive experience driving enterprise-wide HR transformation, talent acquisition, and organizational development. Proven expertise in building high-performance cultures, implementing HR technology ecosystems, and aligning people strategy with business objectives across diverse industries. Skilled in leading large HR teams, spearheading change management initiatives, and delivering measurable improvements in employee engagement, retention, and workforce productivity.

PROFILE SUMMARY

• 15+ years of end-to-end HR leadership spanning talent acquisition, L&D, HRIS, and organizational design.
• Championed large-scale HR digital transformation initiatives, including HRIS implementation and AI-powered talent analytics platforms.
• Proven track record of reducing attrition by 30%+ and improving employee engagement scores across multi-location organizations.
• Deep expertise in labour law compliance, compensation benchmarking, and executive succession planning.
• Adept at building collaborative leadership teams and mentoring HR Business Partners across functions.
• Successfully led M&A-related HR integrations impacting 5,000+ employees across multiple geographies.
• Strong C-suite collaborator with experience reporting to Boards and contributing to corporate governance frameworks.

CORE COMPETENCIES

• Talent Acquisition & Retention
• HR Digital Transformation
• Learning & Development
• Compensation & Benefits Strategy
• Employee Relations & Engagement
• Succession Planning
• Diversity, Equity & Inclusion
• Labour Law & Compliance
• Change Management
• Workforce Planning
• Performance Management
• HRIS Implementation  

PROFESSIONAL EXPERIENCE

Infosys Limited, Bengaluru | Jan. 2019 – Present

Chief Human Resource Officer

• Formulated and executed a 5-year people strategy aligned with the organization’s digital transformation roadmap, resulting in a 28% improvement in workforce productivity.
• Led end-to-end implementation of SAP SuccessFactors across 12 global locations, replacing legacy HRIS and reducing administrative HR costs by 35%.
• Drove a company-wide DEI initiative that increased gender diversity in leadership positions from 18% to 34% over three years.
• Designed and deployed a leadership pipeline programme that identified and developed 200+ high-potential managers for senior roles.
• Oversaw compensation benchmarking and total rewards redesign, achieving pay equity compliance and reducing regretted attrition by 32%.
• Presented quarterly talent analytics and workforce insights to the Board of Directors, informing C-suite decision-making on headcount and M&A integration.

Greenlam Industries Ltd., Noida | Jan. 2015 – Dec. 2018

VP – Human Resources

• Managed a team of 45 HR professionals across recruitment, payroll, compliance, and L&D verticals for a workforce of 8,000+ employees.
• Revamped the performance management system to an OKR-based model, boosting goal alignment scores by 40% in the first year.
• Implemented a structured campus hiring programme that reduced time-to-fill for entry-level roles by 25% and improved offer acceptance rates by 18%.
• Ensured 100% statutory compliance across PF, ESI, Gratuity, and Shops & Establishments Act during regulatory audits.

OMO, Greater Noida | Jan. 2010 – Dec. 2014

Senior HR Manager

• Oversaw all HR operations including recruitment, onboarding, employee relations, and separation management for 3,500+ employees.
• Introduced structured competency-based interviews and psychometric assessments, improving quality-of-hire scores by 22%.
• Designed and facilitated leadership development programmes, training high-potential cohorts and building succession pipelines across business units.

ACADEMIC CREDENTIALS

EDUCATION:

MBA (Human Resources) – Amity University, 2009

BBA (Management) – LPU Ahmedabad, 2007

CERTIFICATIONS

• SHRM-SCP – Society for Human Resource Management Senior Certified Professional
• CIPD Level 7 – Advanced Diploma in Strategic People Management
• Executive Education: HR Strategy & Leadership – IIM Ahmedabad

PERSONAL DOSSIER

Languages Known: English, Hindi & Punjabi

~References and other documents available upon request~